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Thank you for shopping with MixxGadgets.com. We want you to have a satisfying experience, and your satisfaction is our top priority.
✅ Eligibility for Refunds
We offer refunds in the following cases:
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Damaged or Defective Products: If the item you receive is damaged or defective.
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Wrong Item Delivered: If you receive a different product than what you ordered.
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Item Not Delivered: If your order has not been delivered within 30 days from the date of dispatch.
Refunds are not applicable for:
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Change of mind after purchase
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Minor variations in color, size, or design due to lighting or display differences
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Delays in delivery caused by third-party logistics or customs
📦 Return Conditions
To be eligible for a refund:
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You must contact us within 7 days of receiving the product.
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The item must be unused and in the same condition you received it.
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It must be in the original packaging with proof of purchase.
🔁 Refund Process
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Email us at support@mixxgadgets.com with your order ID and a clear photo/video showing the issue.
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Our support team will respond within 48 hours.
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If approved, we will initiate your refund to the original payment method or offer store credit.
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Refunds are usually processed within 5–10 business days after approval.
⚠️ Shipping Costs
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If the refund is due to our error (damaged/wrong item), we will cover the return shipping cost.
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In other cases, you may be responsible for the return shipping fee.
💬 Need Help?
If you have any questions about our refund policy, feel free to contact us:
📧 support@mixxgadgets.com✨✨